I Have a Bone to Pick

And it's with overstock.com. I was reading through some friend's blogs and came across the site wantnot.net. The lady that does this site finds bargains and shares them with readers and you can find some really great deals there. There was one reader who recommended going to overstock.com because for a couple days only they had free Cultured Freshwater Pearl Necklaces and all you paid was shipping which was $2.95 (which they are now selling for $19.99)! They were just the small ones and not very fancy, but I was all over that! I mean, might as well try it out right? So I placed my order, on Sept 26th with shipping taking the usual 8-10 business days. According to my account info, they actually shipped on the 28th. Well... 8-10 business days passed and still no pearls. My first indicator that they weren't coming was that they sent them USPS which in my neighborhood can mean disaster. There are three other houses that have the same address except for the very end of the street name which ours is DRIVE, and there is a WAY, and a COURT. So I thought, great- it got sent to one of those others and I'm never getting it. I contacted overstock.com and did a live chat with a CS representative and they said to wait a couple more days and if still no pearls- they would do a trace which could take an additional 4 days and then send a reorder which would ship right away and then it would be ANOTHER 8-10 business. Well, they never came so the second order shipped (and AGAIN with USPS shipping) Oct 16th and as of this past weekend I still hadn't received them. Now I know, I know... $2.95 big whoop. But it was the principal of the matter. So yesterday I got back on "live chat" with them and pretty much told them I was ticked off and that if I didn't get them TODAY I was cancelling my order and never shopping with them again. She asked me to wait the day and if they weren't there they would do ANOTHER trace...etc. Needless to say, I was aggravated.

Ryan got home and called and said "guess what you got in the mail today". Yes, the pearls had arrived. When I got home I saw they had been sent merely in a cardboard envelope of sorts and packaged in a pretty little see-through light blue tulle jewelry bag. I opened it up to see if it would fit me, and as I poured them out in my hand, little pearls that were loose came tumbling out because the string had broken... "You're kidding me right?" were the words I said to myself. After taking OVER a month of shipping for a $2.95 item- they were broken. I'm not even that big of a fan of pearls either! Now, I'm not going to send them back or anything like that- I can restring them myself... but again, it's the principal of the matter.

I've shopped from overstock.com before and NEVER had a problem. My sister has never had a problem. Maybe it was because I didn't pay much for what I ordered? I don't know- but that whole experience taught me a lesson... you pay for what you get.